Frequently Asked Questions (FAQ)

Below is a series of commonly asked questions regarding translation services. Please review them for any questions you may have at this time. If your question was not answered, please feel free to contact us via our contact form (quote form). 

Translation Services & Scope

I offer professional translation services in English ⇄ Spanish. I’m a native speaker of both languages and provide accurate translations according to your needs.

I specialize in three categories:

  • General: Personal letters, blogs, social media posts, informal documents

  • Business: Internal communications, company policies, HR documents, presentations

  • Medical: After Visit Summaries (AVS), consent forms, medical records, patient information, etc.

This is not an exhaustive list. These are just some of the types of translations provided. If  you don’t see the type of translation you need listed, feel free to ask.

Yes. I’m natively fluent in Mexican Spanish but can adapt translations for other regional varieties of Spanish upon request, depending on your target audience.

Localization goes beyond translation — it means adapting the content for a specific culture, region, or audience. This includes tone, terminology, and formatting to make the material feel natural to native readers in the target locale. Another way to think of it is like this: “Who is your audience and Where is your audience located?”

Pricing & Projects

I charge per page (based on 250 words) and pricing varies by category starting at:

  • General: $50/page

  • Business: $85/page

  • Medical: $100/page

For a full extensive pricing detail, please consult the Pricing section.

A full page is defined as a document containing 250 to 350 words of translatable text. This industry-standard range allows for fair and consistent pricing across different projects and file types. Documents that fall within this word count are billed at the standard per-page rate based on the category and tier.

Even if a single document contains fewer than 250 words, it will still be billed as one full page. This flat-rate approach accounts for the time, formatting, file handling, and quality assurance that go into processing each individual file, regardless of word count. If you’re unsure how your file will be assessed, feel free to request a quote for clarification.

Yes. I offer tiered discounts for bulk projects:

  • 5–9 pages: 5% off

  • 10–19 pages: 10% off

  • 20+ pages: 15–20% off
    Projects over 50 pages or with multiple documents may receive a custom quote with further discounts depending on scope and timeline.

If you have a set budget, I’ll evaluate your documents and goals to create a custom plan that maximizes value while staying within your limits. Pricing will reflect workload, category, and complexity.

A 25% rush fee applies to urgent requests with a turnaround time under 48 hours. This ensures priority attention and on-time delivery.

Turnaround Time & Revisions

It depends on volume and document type. General guideline:

  • 1–5 pages: 1–2 business days

  • 6–15 pages: 3–5 business days

  • 16+ pages: Custom estimate
    Rush options are available.

Feel free to reach out if you have a specific needed timeframe.

Yes. Each translation includes one free revision within 14 days of delivery to correct or adjust minor issues. Additional revisions can be quoted based on time required.

Work Structure & Payment

I accept Word documents (.docx), PDFs, plain text (.txt), and high-quality images (for scanned documents). If you’re unsure, just ask.

Payments are accepted through PayPal and Stripe. You’ll receive a digital invoice with payment instructions.

Due to the nature of translation services, all sales are final once the project begins. However, I do provide a revision window and will work with you to resolve any reasonable concerns.

Yes. I welcome ongoing collaborations and contract-based work. If you or your organization has recurring translation needs, we can create a schedule and plan that works for you.

Confidentiality & Legal Protections

Absolutely. All content submitted is treated as strictly confidential and will never be shared. Clients submitting medical documents must remove personal identifiers (names, ID numbers, etc.) before submitting.

Yes. While I take great care to ensure accuracy, you are responsible for the final review and usage of the translation. This is especially important in legal, business, and medical contexts.

Yes. For large projects or sensitive material, I can provide a Non-Disclosure Agreement (NDA) to protect both parties. You’re also welcome to send your own if preferred.

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